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This page displays an up-to-date listing of changes to our customer support Web site. We'll also place notices here regarding product updates, scheduled releases, or problems and solutions that may affect all customers. When problems reported by our customers get fixed, we'll place a notice here, along with an estimate of when the fix will be shipped.

Latest News

  • Wednesday, November 23

    Silicon Rose and the Risk Action Products move to Jakeman Business Solutions

    It is with great pleasure that we advise that Jakeman Business Solutions Pty Ltd (JBS) is the new owner and distributor of the Risk Action range of products. As you may know, Silicon Rose and Odinn Intelligence recently went into administration. JBS was, however, able to purchase all of the business assets of these companies with a view to continuing to support their existing clients, as well as take the products to the next level.

     JBS is a specialist business strategy and management company. We have expertise in a range of security, risk management, and business management areas, including previously developing and publishing the inaugural Security Risk Management Body of Knowledge (SRMBOK).  We are committed to providing you excellence in service and will continue to maintain and improve the quality of the Risk Action product. JBS is confident that it is well placed in understanding and providing continued support on your risk management needs.

    Our commitment to you and the Risk Action suite of products is reflected in our intention to regularly revise and update the current tools. Indeed, clients can now download a Vista-ready version of the Risk Action products from the website (www.riskaction.com), and we are scheduled to update the interfaces and backend databases, as well as release new networked versions of Enterprise Risk Action in May-June 2009. These products will not only allow organisations to store and compare ‘risk libraries’ of information and assessments between different events and sites, but will also be fully compliant with the soon-to-be-released ISO 31000 Risk Management standards. We also intend to commence a closer engagement with the user community in order to gain your feedback on how the products can be better developed.

     Until that time we will continue to provide technical support, updates and renewals of the existing software to all clients. Should you need any assistance with your Risk Action software, please feel free to contact us:

    Websites: www.riskaction.com or www.jakeman.com.au 

    Email:

    Phone: +61 2 6162 1149

    Fax:     +61 2 6162 1153
     

    We looking forward to working with you in the future.

     

    Regards

    Trevor Plant

    CEO

    JBS

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Last modified: 11/26/08.